Personal Data Protection

fhm95 Privacy Policy

This policy explains how fhm95 responsibly protects your personal data and the purposes for which it is used.

Last updated: 30 October 2026

fhm95 takes seriously its responsibility to protect players' personal data. This Privacy Policy ("Policy") describes how we collect, store, use, and share your personal data when you use our services. This Policy applies to all players who visit fhm95.mom or use our services. If you have any questions after reading this Policy, you are welcome to contact our support team.

Section 1 — Information We Collect

1 Information You Provide Directly

Information you provide yourself when creating an account or contacting us includes —

  • Full name and date of birth (to verify you are 21+)
  • Contact email address
  • Payment and withdrawal details (KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer information)
  • Messages and information provided when contacting the support team

2 Information Collected Automatically

When you use our platform, technical information is collected automatically —

  • IP address, browser type and version
  • Internet connection and device model information
  • Gaming history and deposit/withdrawal records
  • Time spent on the platform and login timestamps
  • Information obtained from cookies and similar tracking technologies

Section 2 — How We Use Your Information

3 To Provide Our Services

fhm95 uses your personal information for the following purposes —

  • To create accounts, verify identity and provide security
  • To manage deposit and withdrawal transactions
  • To handle bonuses, promotions and VIP offers
  • To provide 24/7 support services
  • To support responsible gambling services

4 To improve the platform

We analyse data to understand your gaming preferences and usage patterns, which helps us —

  • To make the platform easier to use
  • To create more relevant game offers
  • To identify and fix technical issues
  • To protect against security threats

5 To meet legal requirements

fhm95 retains the necessary information to record financial transactions, monitor for fraud, verify the 21+ age restriction, and fulfil relevant legal requests. Outside of these purposes, player personal data is not sold or shared with third parties without the player's consent.

Section 3 — Third-Party Sharing and Safeguards

6 Third-party service providers

fhm95 works with trusted third-party service providers to deliver its services. These providers include —

  • Payment processors such as KBZPay, Wave Money, AYA Pay and CB Pay
  • Software security auditors
  • Game counter software providers
  • Data storage service providers

These providers are bound by obligations consistent with the fhm95 privacy policy and may not use your data beyond the specified purposes.

7 Fraud monitoring

Fraud monitoring service providers may access payment records for the purpose of preventing financial fraud. This is the only case in which we permit data sharing. All data sharing is protected by SSL encryption and secure connection protocols.

8 Legal requests

We may share data when required by a valid legal request or court order. In such cases we will attempt to notify the player in advance where possible, though this may not be possible where prohibited by law.

Section 4 — Cookies and Tracking Technologies

9 What are cookies

Cookies are small text files stored on your device by your browser. We use cookies for the following purposes —

  • To keep you logged in (essential)
  • To remember your preferred language and settings
  • To understand how the platform is used (analytics)
  • To carry out security checks

10 Cookie controls

You can reject or delete cookies through your browser settings. However, if you reject essential cookies, some platform features may not be fully available. Contact our support team if you need help managing cookies in your browser.

Section 5 — Data Retention and Security

11 Data retention period

fhm95 retains your personal information —

  • For as long as your account remains active
  • Financial records — for the period required by law
  • Communication records — for a reasonable period to allow service quality review

When you request account closure, once all legal obligations are cleared, your data will be securely deleted or encrypted so that it can no longer be read.

12 Technical security measures

We protect your data using SSL encryption (TLS), strong access controls and regular security audits. However, we cannot guarantee against data breaches, and we ask players to use strong passwords to secure their accounts.

13 Data Breach Response

If a personal data breach occurs, we will notify affected players as quickly as possible. We will inform them of the nature of the breach, the types of data that may be affected, and the protective measures we are taking.

Your Rights

Every player using the fhm95 platform has the following rights regarding their personal data.

Right to Access

You can request to know what data fhm95 holds about you, and we are required to provide it.

Right to Rectification

You can request that inaccurate or incomplete personal data be corrected.

Right to Erasure

You can request that your data be deleted, except for data that must be retained by law.

Right to Restriction

You can request that the use of your data be restricted for certain purposes.

Right to Portability

You can request that your data be provided in a readable format.

Right to Object

You can object to your data being used for advertising purposes.

14 How to Exercise Your Rights

To exercise any of the rights listed above, you can email us at [email protected]. Our support team will respond in Burmese, 24/7. Every request will be reviewed by responsible staff, and you will need to provide identity verification to confirm that the request is being made by you personally.

Section 6 — Protection for Under 21

15 Age Verification Policy

fhm95 provides services only to players aged 21 and above. We collect personal data to verify players' ages. If it is found that a player is under 21, that player's data and account will be immediately suspended and no further action will be taken.

We do not wish to knowingly store personal data of anyone under 21. If this occurs, it will be deleted immediately.

Section 7 — Policy Changes

16 Policy Change Notification

fhm95 may update this Privacy Policy from time to time. When a policy change occurs —

  • The updated date will be reflected on this policy page
  • Registered players will be notified of any significant policy changes
  • Continued use of the platform after changes have been made will be considered acceptance of the updated policy

17 Contact Support

If you have questions about this Privacy Policy, data-related requests, or need to get in touch —

  • Email — [email protected]
  • You can contact us directly on the platform via 24/7 Burmese-language Live Chat

fhm95's data protection team is committed to handling your requests as quickly as possible.

What You Should Know About Personal Data Protection

No. fhm95 does not sell players' personal data to any third party. Data is shared only with service providers (such as payment processors) who need it to deliver the service, and only within strictly limited obligations.

Data is stored for as long as your account remains active. Financial records are kept in accordance with legal requirements. If you request account closure, remaining data will be securely deleted once any legally required retention period has passed.

Payments made via KBZPay, Wave Money, AYA Pay, and CB Pay are protected with SSL encryption (TLS). Payment details are not stored directly on fhm95 servers — they are handled and managed by the payment providers.

You can send a data deletion request to [email protected]. Our 24/7 support team will process your request in Burmese. Data that must be retained by law cannot be deleted immediately, but all other data will be handled accordingly.

You can refuse analytics cookies through your browser settings. However, if you refuse essential cookies that maintain your login session, you will no longer be able to access the platform or use its services.

Some details can be updated directly from the profile settings on the fhm95 platform. For data that cannot be edited there, contact the Live Chat support team or email [email protected] to request a correction.

If a data breach occurs, affected players will be notified as quickly as possible. We will describe the nature of the breach, the type of data that may be affected, and the protective measures we will take immediately. Players are also advised to use strong passwords to protect their own accounts.